Terms of service

Terms of Service

Last Updated: July 18, 2026

Welcome to Customory. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service.

2. Products

We offer custom-made and ready-to-order products, including posters and other personalized merchandise. Product images are for illustration purposes only. Minor differences in color, size, or finish may occur due to printing processes and display settings.

3. Orders

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion.
Customers are responsible for ensuring that all order details, including shipping address and customization information, are accurate before placing an order.

4. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated. We reserve the right to update prices at any time without prior notice.

5. Payments

Payments must be completed before an order is processed. We use secure third-party payment providers to process transactions. Customory does not store your complete payment card information.

6. Shipping

Delivery times are estimates and may vary depending on your location, courier service, or unforeseen circumstances. We are not responsible for delays caused by shipping carriers or events beyond our control.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms. Please refer to the Return & Refund Policy available on our website before placing an order.

8. Intellectual Property

All website content, including our logo, branding, graphics, text, and original designs created by Customory, is owned by or licensed to Customory and may not be copied, reproduced, or used without our written permission.

Customers must ensure they have the legal right to use any images, logos, or content they submit for customization.

9. Prohibited Use

You agree not to:

Use the website for any unlawful purpose.
Submit content that infringes another person's intellectual property rights.
Attempt to interfere with the operation or security of the website.

10. Limitation of Liability

To the maximum extent permitted by law, Customory shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on our website, and continued use of the website constitutes acceptance of any updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.